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MIND MAP PTE LTD

Solutions:

• Entertainment IVR
• Enterprise IVR
• Call Center IVR
• Banks & Financial IVR
• Educational IVR
• Utilities IVR
• Healthcare IVR
• Hotel IVR
• Retail Sales IVR
• Airline IVR
• Television IVR
• Construction Companies IVR

Educational IVR

Features:
• Admission information
• Admission Results via SMS / IVR
• Programs information
• Student Registration
• Examination Results via SMS / IVR
• Students’ progress
• Emergency announcements / Notices / Updates via SMS
• Fee reminder via SMS / auto call
• Institute’s fund raising
• Conferencing solutions
• Call recording solutions
• Other information retrieval

Health Care IVR

Features:
• Hospital’s services information • Patient admission information
• Patient’s health progress information via SMS / IVR
• Doctors’ timings information
• Doctors’ appointment
• Medical test results
• Medical billing
• Logging complaint
• Emergency announcements / Notices / Updates via SMS / IVR
• Hospital’s fund raising / revenue generation
• Other information retrieval

Entertainment IVR

Features:
• Songs
• Horoscope
• Jokes
• Stories
• Recipes
• Animation, Ring Tone, Wallpapers, Games Downloads.
• Lottery
• Weather Forecast
• Friendship Corner
• Quiz Program & others

Hotel IVR

Features:
• Room type
• Room availability information
• Room reservation
• Menu list
• Etc

Banks & Financial IVR

Features:
• Bill Payment
• Account management & transfer via IVR / SMS
• Bill Reminder/credit card payment reminder via SMS
  / Auto call
• Emergency notifications for employees / customers via SMS
  / Auto call
• Call centers
• Promotions via SMS / Auto calls

Airline IVR

Features:
• Airline services information
• Airline routs information via SMS / IVR
• Seat booking
• Fair information via SMS / IVR
• Airplane timings information via SMS / IVR
• CRM via SMS
• Passengers’ complaint via SMS / IVR
• Emergency announcements / Notices / Updates via SMS or IVR
• Surveys
• Call recording solutions
• Other information retrieval

TV IVR

Features:
• Program reminder via SMS / Auto call for subscribers
• Program selection via SMS / telephone call
• Emergency notifications via SMS / Auto call
• Promotions via SMS / Auto Call
• Lottery system
• Political campaigning
• Political polls
• Quiz Program
• Telephone surveys
• Information retrieval
• Call center automation
• Conferencing solutions
• Other information retrieval

Construction Companies IVR

Features:
• Brief introduction of announced project(s) via IVR (auto attendant)
• Project(s) details via IVR (auto attendant)
• Project price via IVR
• Installments and dues of booked project
• Reminders of dues / installments via SMS / auto call
• Emergency announcements / Notices / Updates via SMS or auto call
• Marketing of upcoming project(s) via SMS / auto call